Cycle food delivery services in the gig economy – precarious employment 2.0
The fully integrated business model developed by companies such as Foodora and Deliveroo has completely revolutionised the takeaway delivery industry. However, even though their profits are rising, these companies are failing to offer their couriers fair pay and working conditions. The couriers are in turn beginning to express their discontent which the companies do not like at all, and now labour disputes are starting to rage in the digital economy. On the other hand, these developments have also produced a number of positive effects.